![]() ![]() Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.Stakeholder management – Building positive relationships with stakeholders and managing their expectations.Experience with Information Security Programs is a plus.6+ years of relative project management experience. ![]() ![]() Bachelor's Degree (Master's Degree preferred) or equivalent work experience.Significant impact on the area through complex deliverables.There are typically multiple people within the business that provide the same level of subject matter expertise.Persuades and influences others through and comprehensive communication and diplomacy skills.Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Acts as advisor or coach to new or lower-level analysts allocates work.Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.Recommends and oversees process improvements.Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Provides advice and counsel related to the technology or operations of the business.Recognized technical authority for an area within the business.Interfaces with senior project staff and client senior management teams regarding status of projects.Develops detailed IT work plans, schedules, project estimates, resource plans and status reports.The Information Security – Senior Project Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. ![]() Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally. We manage information security as an end-to-end program – one with a clear mandate and accountability. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. As such, we take safeguarding our customer data very seriously. Essentially, Enterprise Operations & Technology engineers’ client and partner processes to deliver excellence through secure, reliable, and controlled services. We develop, coordinate, and execute strategic operational plans. We focus on enterprise resiliency and business continuity. Our operations teams manage risk, resources, and program management. We design our digital architecture and ensure our platforms provide a first-class customer experience. We keep the bank safe and provide the technical tools our workers need to be successful. Our technology solutions are the foundations of everything we do. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. ![]()
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